Terms of Service

KeepBal provides tools through an API and a prepaid wallet. Last updated: 2026-10-06.

Account

Provide a valid email and keep your credentials secure. API keys are shown once; you are responsible for their use.

Prepaid credits

Top-ups are one-time purchases of prepaid API credit, with no subscription or automatic renewal. Unused credits remain in your wallet until spent or refunded under the Refund Policy.

Payments and fees

Paddle processes paid top-ups as Merchant of Record, including checkout, taxes, and receipts. KeepBal does not store your full card details.

Top-up fee: 8% of the credit, rounded up to the cent, + $0.35 before tax. Only the credit amount is added to your wallet.

Refunds and chargebacks

Refunds and chargebacks remove the related credits from your wallet. This can leave a negative balance.

Acceptable use

Do not abuse the API, circumvent billing, share keys publicly, or use KeepBal for unlawful activity. Accounts that violate these terms may be suspended.

Availability

The service is provided as-is without an uptime guarantee. Unavailable routes and failed calls are not billed.

Contact

hello@keepbal.com · support@keepbal.com · Privacy · Refunds